WHERE IS YOUR FLOWER SHOP LOCATED?
Shop 4, 1 O’Connell St, Sydney 2000 (ground floor entry via Bowery Lane)
WHAT TIME DO YOU OPEN?
Our store is open Monday-Friday 9:00AM-5:00PM (excluding public holidays)
CAN I BUY FLOWERS IN STORE?
Yes Common Love is an operating store where you can buy instore or online
CAN I CANCEL MY ORDER ONLINE?
No, any changes or cancellations needed to be emailed to orders@commonlove.com.au or
call us on 0498 838 832. (please note 48 hours notice must be given)
DO YOU OFFER SAME DAY DELIVERY?
Yes, if you order before 12:00PM, same day delivery is an option (only available on a weekday)
DO YOU OFFER IN STORE PICK UP?
Yes, your order will be ready for pick up 3 hours after completing your order
WHAT ARE YOUR DELIVERY TIMES?
Monday - Friday 10:00AM - 6:00PM
Saturday 10:00AM - 4:00PM
Sunday 10:00AM - 2:00PM
excluding public holidays.
WHAT IF NOBODY IS THERE FOR DELIVERY?
If the recipient is uncontactable and there is a safe place to leave the items we may do so.
Upon delivery if your items fail to be delivered they will be taken back to Common Love.
Additional fees may apply for items to be redelivered at another date and time.
DO YOU PROVIDE EVENT OR WEDDING PACKAGES?
Yes, email us at orders@commonlove.com.au or contact us on 0498 838 832 to find out more and work with our dedicated team.